CANCELLATION & REFUND POLICY

Last updated: 27 August 2026

At Think a Bit, we want you to purchase with clarity and confidence. This policy explains when cancellations, refunds, returns, and replacements are available for our digital and physical products.


1. DIGITAL PRODUCTS (COURSE VIDEOS, STUDY MATERIALS, APP CONTENT)

Our digital products — including course videos, live and recorded classes, downloadable study materials, notes, and in-app content — are non-refundable.

Once you have purchased a digital product, the purchase is final and no refund, cancellation, or exchange will be provided.

We strongly encourage you to review the course or material description, syllabus coverage, and any free previews or demo videos before purchasing.


2. PHYSICAL BOOKS (MARKETPLACE SECTION)

Physical books purchased from our marketplace can be returned or replaced in the following cases:

The book arrived damaged (torn pages, water damage, binding defects, printing errors), or

You received the wrong book (different from what you ordered), or

Pages are missing or the copy is otherwise defective.

Conditions for return or replacement:

You must contact us within 7 days of delivery at contact@thinkabit.in or +91 7478553089.

You must provide clear photos or a video of the damaged or incorrect book, including the packaging, as valid proof. An unboxing video is the strongest form of proof and is recommended.

The book must be unused and in the same condition in which it was received.

Once we verify your proof, we will arrange a replacement of the same book at no extra cost. If a replacement is not possible (for example, the title is out of stock), we will issue a full refund to your original payment method.

Returns without valid proof of damage or defect, or requests made after the 7-day window, will not be accepted. Change-of-mind returns are not accepted for physical books.


3. FAILED, PENDING, OR DUPLICATE PAYMENTS

If an amount is debited from your account but your order or access is not confirmed, the amount is normally auto-reversed by the bank or Razorpay within 5 to 7 business days.

If the amount is not reversed within this period, contact us with your payment details (date, amount, transaction or UTR ID), and we will work with Razorpay to trace and refund the payment.

In case of a duplicate payment for the same order, the extra amount will be refunded in full to the original payment method.


4. REFUND PROCESSING

All approved refunds are processed to the original payment method (UPI, card, netbanking, wallet) via Razorpay.

Refunds typically reflect in your account within 5 to 7 business days of approval, depending on your bank. In some cases, banks may take up to 10 business days.

We will notify you by email or phone once your refund has been initiated.


5. CANCELLATION OF ORDERS BY US

We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or product unavailability. In such cases, any amount paid will be refunded in full to the original payment method.


6. CONTACT US

For any cancellation, return, or refund request, please contact:

Think a Bit
Email: contact@thinkabit.in
Phone: +91 7478553089
Address: Munsef Danga, Premises Holding No. 578/1, Ward No. 2, Garikhana to Chitadanga Road, near Manasa Mandir, Purulia, District – Purulia, West Bengal – 723101

Please include your order details and registered email or phone number in all communications so we can assist you faster.