Think a Bit ("we", "our", "us") operates the website thinkabit.in and the Think a Bit mobile application on the Google Play Store. This Privacy Policy explains what information we collect from you, why we collect it, how we use and protect it, and the choices you have. By using our website, app, or services, you consent to the practices described in this policy.
1. INFORMATION WE COLLECT
Information you provide to us:
Account and contact details — name, email address, and phone number when you register, place an order, or contact us.
Address details — your complete address, including state and PIN code. We collect this at sign-up and at checkout for two reasons: to deliver physical books to you, and because we are legally required to record it for GST purposes. Your state determines the "place of supply" under Indian GST law, which decides whether CGST and SGST or IGST applies to your purchase. This applies to digital purchases as well as physical ones.
Order and billing information — details of the courses, study materials, or books you purchase, along with the tax invoice we generate and send to your registered email address.
Communications — messages you send us via email, phone, WhatsApp, or contact forms.
Information collected automatically:
Usage data — pages visited, features used, videos watched, time spent, and general app or website activity.
Device and technical data — device type, operating system, browser type, IP address, and approximate location (city level).
Cookies — our website uses cookies to analyse traffic and improve your experience. You can control cookies through your browser settings.
Payment information: All payments are processed by Razorpay. We do not collect or store your card numbers, CVV, netbanking passwords, or UPI PINs. Razorpay handles this data under its own privacy policy and industry security standards (PCI DSS).
2. HOW WE USE YOUR INFORMATION
We use your information to:
Create and manage your account and provide access to purchased content.
Process payments, confirm orders, and deliver physical books to your address.
Determine the applicable place of supply and correct GST treatment (CGST and SGST, or IGST) for your purchase, generate a GST-compliant tax invoice, and send it to your registered email address.
Provide customer support and respond to your queries.
Send you important service communications (order confirmations, access details, delivery updates).
Improve our website, app, courses, and study materials.
Comply with legal, tax (GST), and regulatory obligations.
With your consent, inform you about new courses, materials, or offers. You can opt out of promotional messages at any time.
3. SHARING OF INFORMATION
We do not sell or rent your personal information to anyone. We share information only with:
Razorpay — to process your payments.
Delivery partners (Delhivery, India Post) — your name, address, and phone number, solely to deliver physical books you order.
Service providers — such as website hosting (GoDaddy), Google Play, and analytics tools, strictly for operating our services.
Our accountant and tax authorities — invoice and transaction records, including your name, address, and state, as required for GST return filing and statutory compliance.
Legal authorities — if required by law, court order, or government request.
4. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. Payments are processed over secure, encrypted connections by Razorpay. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal and tax record-keeping requirements under Indian law.
Please note that invoice and transaction records, including the name, address, and state associated with a purchase, must be retained for the period prescribed under GST and other applicable tax laws, even if you close your account. We cannot delete these records before that period ends.
You may request deletion of your account and other associated personal data by writing to us at contact@thinkabit.in.
6. YOUR RIGHTS
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data (subject to legal retention requirements).
Withdraw consent for promotional communications at any time.
Our educational content may be used by students, but purchases and account creation by users under 18 must be made with the consent and supervision of a parent or guardian. We do not knowingly collect personal information from children without such consent.
8. THIRD-PARTY LINKS
Our website and app may contain links to third-party websites and services (such as YouTube, Facebook, and Google Play). We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Think a Bit
Email: contact@thinkabit.in
Phone: +91 7478553089
Address: Munsef Danga, Premises Holding No. 578/1, Ward No. 2, Garikhana to Chitadanga Road, near Manasa Mandir, Purulia, District – Purulia, West Bengal – 723101
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